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This section is designed to answer some of the common questions that might come up while browsing SpareFabric.com. If you have any other questions, please don't hesitate to contact us!
Store Closing Questions and Answers:
Q: I see you announced you are closing down the business! How much longer do we have to purchase items?
A: As Maggie is retiring, it is an unfortunate situation that we must close our shop doors. We are offering the remainder of our inventory at or below cost to us, on fabric prices that have always been too good to be true, compared to other online shops. Our goal is to offer our steepest discount yet, with the goal of getting as much of our inventory liquidated as soon as possible. If there are still any fabrics you like, we strongly encourage you to purchase them before they disappear for good.
Q: Can I still use my gift certificate?
A: Yes, we will honor SpareFabric.com gift certificates during this closeout period, but we are not issuing new certificates after September 26, 2020. If any gift certificates remain open that were purchased before September 26, 2020, we will refund the unused balance.
Q: Do you offer returns on purchases?
A: As of September 26, 2020, we are no longer accepting returns on purchases. SpareFabric.com is closing its doors for good, making all sales final. Care will be taken to ensure there is nothing wrong with your fabric from a quality/printing standpoint.
Q: Is all your fabric 100% cotton?
A: We currently hold an inventory of 100% cotton fabrics.
Q: If I order more than one yard, will I receive it all in one continuous piece?
A: Yes, fabrics are cut from the bolt as one piece. Lengths are only limited to the maximum amount of material, which is continuously updated in the product pages.
Q: Do I have to pay sales tax in addition to shipping?
A: Residents in the state of Connecticut are required to pay sales tax since we are mandated by state law to charge sales tax in the state in which our business settles transactions.
Q: How are shipping/handling costs calculated?
A: We are using a combination of insured First-Class mail with delivery confirmation, USPS Priority Mail (which also includes insurance and delivery confirmation), or USPS Regional packaging, to ensure you get your purchase quickly, and cost effectively. We do not charge handling fees. If we can pack your products into a smaller box, we will do so and issue you a refund of the postage difference!
Q: How soon can I expect my purchase?
A: All orders are filled daily, except Sundays. If orders are placed after 3pm Eastern Standard Time, we will ship your order the next business day.
Q: The name of your business is “Spare Fabric". Does that mean my purchase is from someone’s personal stash or may appear irregular in shape?
A: No, the fabric you purchase is new off a bolt, unused, and stored and cut in a smoke-free/pet-free environment.
Q: How do I care for my fabric?
A: 100% cotton fabric can take a beating, which is why it’s a good choice for sewers. It does well in both cold and warm water and tumbles dry in both medium and high heat in the dryer. Because it also wrinkles easily, it can be taken out of the dryer and pressed with an iron before it dries completely. Whether fabric is pressed while damp or dry is a personal preference.
Q: Who do I contact if I have a question or need additional information?
A: Please refer to our “Contact Us” tab on the homepage. This is currently the preferred method of communication to work with our customers..